Ordering

How often do we offer discounted chicks as part of the excess hatch sale?

Every week! The list is updated every Monday by noon EST. The sale will last until Saturday at 4pm EST. Once the list has been updated with the extra chicks, you will be able to order through the site! Every hatch is unique so the lists will be different, every week. So please check back!

What’s the minimum to order?

The minimum order is six (6) day-old chicks. You can reach this minimum by ordering 6 of one breed or by mixing and matching different breeds and/or assortments.

If you wish to order fewer than the 6 chicks, contact us with your request. We reserve the right to override the minimum on a case by case basis. We do not recommend ordering fewer than the minimum because in doing so the 72-Hour Live Chick Guarantee will not apply in these cases. Under no circumstances will we override the minimum for fewer than three (3) chicks.

Are there breed minimums?

We do not have breed minimums, but we suggest that you include at least 2-3 chicks of each breed.

Do you sell hatching eggs?

Yes, we do! Please visit our hatching egg page to view availability and pricing. Keep in mind that we update our egg inventory every week, so if something is sold out one week please check back as availability can change throughout the year based on egg production and fertility.

Can I adjust my order after it has been placed?

Yes! You can modify your order through your account, or you can contact us and we can help. Please review our Terms and Conditions for more details about order modifications.

Can I make a breed request in an assortment order?

We can try to accommodate requests for specific breeds to be included or excluded from assortment orders but please understand that an order for an assortment is filled after all of the individual breed orders are filled. So, our ability to include specific breeds is not guaranteed. We will not entertain complaints if the breed you want is not included in an assortment and under no circumstance will we issue a refund in these cases. If you know what breeds you want to receive, you need to place an order specifically for those breeds.

Shipping

Do we ship chicks all year?

No, our chick shipping season is March - October. We don't ship chicks during the winter months as it is too cold to safely ship them. We will however, offer "local pickup only" dates during the winter months where you can meet us to pick up your order of chicks instead.

During November and into December, if the weather in your area is still warm enough to safely ship chicks we may consider shipping an order to you. Please contact us if you would like us to consider shipping an order. If we decide to do so, we will need to manually setup the order to bypass the website shipping restriction.

Is it safe to ship chicks?

There is some risk with shipping chicks, but we do everything in our power to pack every order as safely as possible. We check the weather for all orders so we can determine how many heat packs and cups of Gro Gel to include. We also include chick feed in every order. Keep in mind that chicks will absorb the yolk which provides them with enough nutrients for their first days of life. Our boxes are also clearly marked to let the Post Office know to handle the chicks with extra care.

How much is shipping?

We charge a flat rate of $50 for sending a box of up to 20 chicks via USPS Priority Mail Express. Additional charges apply to orders over 20 chicks. Heat packs, Gro-gel, feed, and Marek’s vaccination are included with the cost of shipping. The cost for shipping hatching eggs is $40 for standard and large fowl eggs and $35 for bantam eggs.

Can you ship FedEx or UPS?

No, we can only ship via the United States Postal Service. FedEx and UPS do not accept shipments of poultry.

Do you ship to Hawaii and Alaska?

Yes! We can ship to Hawaii and Alaska.

ATTENTION HAWAII ORDERS: We have to apply for an import permit to ship any order of chicks or eggs into Hawaii. We typically need about 1 week to apply for the permit and receive the approval from the Hawaii officials. If we don't have your order in a week before the estimated ship date, we may need to reschedule.

Do you ship to Puerto Rico?

Yes, we can ship to Puerto Rico!

Can I visit the farm?

While we'd love to give you a tour, farm visits expose our flocks to the potential for inadvertent disease transmission. We take biosecurity very seriously, so we simply can't take that risk. Please check out our YouTube channel, Facebook, or Instagram account to view the farm virtually.

Can I pick up my chicks instead of having them shipped?

Yes, we allow pickups off-site! We would meet you at the Midway, FL post office. You can select "Pickup" at checkout to avoid the shipping charge. The address for this post office is 31000 Memorial Blue Star Highway, Midway, FL 32343. Once it's close to the expected hatch date for your order we'll reach out to you to make arrangements.

USPS Tracking Updates

It is very common for the tracking number to not show updates in real time. The estimated delivery date that USPS shows is typically incorrect - please don't panic!

We ship every order of chicks Express, which is the fastest shipping method available by USPS, and orders typically arrive within 1 to 2 days. Chicks are not guaranteed to arrive overnight. We see the same information on the tracking number that you and other Postal Service workers can see. It is not possible for us to provide more information on the location of your chicks.